Arrival and Departure Policy:

Check-In time: – 14:00 Hours – 15:00 Hours (Outbound Tours), 12:00 Hours – 15:00 Hours (Inbound Tours)
Check-Out time: -12:00 Hours (Outbound Tours), 10:00 Hours – 11:00 Hours (Inbound Tours)

Early Check-in / Late Check –out:

Early arrival and late check-outs are available on request and subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night. Please note that standard check-in / Checkout time in most accommodation is 1200 Hrs. (IST). Therefore cost of early check-in or late check-out is not included in the total package cost. We can make a request for early check-in or late checkout if required but we do not guarantee that, that entirely depend upon the policy of the accommodation, time of the year and availability of the room.

We request all guests to carry valid photo ID’s (Passport& Visa/Driving License/Aadhar Card/Voter ID Card) to present on Check in. PAN Card is not accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.

1. g) Foreign Exchange

Foreign tourists & NRI’s can make the payment in USD / Euro; Indian resident must pay in equivalent Indian rupees at prevailing rate on the day of payment, either at our offices or directly by telegraphic/transfers.

Reserve Bank of India regulations allows Resident Indian citizens to buy up to USD 3,000 or its equivalent in currency notes per trip, subject to your foreign exchange entitlement. However, for travel to CIS, Russia and Iran, the entire foreign exchange requirement can be taken in the form of currency notes.

Foreign Exchange utilization for the purpose of Private Visit Abroad (other than to Nepal and Bhutan), viz, for tourism, will be done by a person upto USD 10,000 (The facility was earlier called B.T.Q or F.T.S.) in any one calendar year and for business trips abroad (other than to Nepal and Bhutan) sponsored by Companies registered under the Companies Act and Partnership firms, an amount upto USD 25,000 and it exceeds USD 25,000 then require prior permission from Reserve Bank.

Payments will be accepted in accordance with the rules and regulations laid down by Reserve Bank of India. You shall be required to provide such KYC documents as may be requested by us at the time of booking or receiving the deposits.

Only the rupee value of the foreign exchange equivalent to INR 50,000/-(including GST and transaction charges) in cash can be paid towards buying Forex and towards transactions involving forex remittances towards bookings/purchasing services. If the rupee value of the foreign exchange exceeds INR 50,000/-, then as per RBI rules the entire amount has to be paid by NEFT/RTGS, Cheque, Demand Draft, and payment gateway mode is accepted. Credit/debit card payment is not accepted at all.

Note: Only one payment mode can be used for completing one transaction. You cannot use a combination of 2 or more payment modes to pay for the forex for one person, i.e., cash + bank transfer (Part payment not accepted).

9. Limitation of liability

We accept the liability for those arrangements for your tour, which are wholly within our control and therefore, accept liability to travelers for the negligence of our employees. However, we shall not be obligated to the liability to the traveler for suffering loss, injury or damage due to any event that is beyond the control of us or our business agent, such as listed below:

• Unforeseeable and insurmountable incidents or events including but not limited to: terrorism, war (including civil-war), coup, riot, civil disturbance or any type of criminal actsuch as theft and fraud or threat thereof, strikes external to The Global Trots , technical or administrative failures external to The Global Trots, obstruction of airspace, bankruptcy of a independent contractor or partner of The Global Trots, bad weather, natural disaster, delays including delays in postal services in the case of sending replacement plane tickets, passports etc, breakdowns, loss of luggage or other personal effects or misconnection of flights or other modes of transport.
• Any delays or necessary changes to an itinerary due to the above mentioned causes will be at the expense of the traveler. We will not provide any compensation or refunds in such situations. Possible additional expenses related to any of the situations mentioned above including but not limited to taxes, hotel, car park fees or replacement and /or reissue of travel documents will remain the responsibility of the traveler.
  • Loss of flight tickets or other vouchers or travel documents by the traveler;
  • Invalid or inadequate Travel Insurance, identification, passport, visa or vaccinations;
  • We reserve the right to change the dates, schedules or routes of itineraries, or cancel bookings to ensure the safety of the travelers and/or at the injunction of an administrative authority, as necessitated by unforeseeable and insurmountable incidents or events as mentioned above. In this case we shall calculate the unused portion of travel and deduct cancellation fees. The remaining amount will be held in credit for future use by the traveler. If the credit is not enough to cover any new travel bookings, the difference will be paid by the traveler.

Your refusal to pay any reasonable adjustments to the price of your itinerary will be regarded as a cancellation of your booking.

• Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
• Any loss of person or property caused or damaged or suffered by the travel or account of deficiency in services by any independent contractor.
• Death of the traveler while on tour and all applicable rules and procedures of law are to be followed strictly and all procedures pertaining to the death will have to be tackled and handled by the traveler or their relatives themselves at their own cost and consequences.
• Any sightseeing missed and/ or the program being curtailed after commencement of the tour and / or before the due period on account of force majeure including any unavoidable circumstances and any reason beyond company control including political riots, natural calamity, Floods, Landslides, closure of monument for any reason, monuments under renovation, VIP movement and security, heavy rush at sightseeing places, road traffic congestion, etc, all the loss or expenses will have to be borne by the travelers.
• After the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
• Accidents that occurred during the time of activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc.,;
• Food poisoning;  
• Order of government authority, limitation on departure and entry of foreigners or isolation due to epidemic, or any change of travel schedule or suspension of travel as a result of such events;

Any gesture of courtesy extended by us to the traveler to minimize such loss or damage will not constitute an admission of such liability or a waiver.

10. Traveler behaviour

• You are responsible for your behavior and that of your travel partner(s). We and our independent contractors reserve the right to refuse your booking or the right to board or the right to travel and terminate all services if you or any of your travel partner(s) is drunk or under the influence of drink or drugs; if you are or we reasonably believe that you are in unlawful possession of drugs; or are behaving violently, dangerously, disruptively or irresponsibly or in any manner whatsoever which presents a risk to you or others or is causing a nuisance or annoyance to others.
• No refund will be given, or compensation paid, and no costs or expenses for which you become liable or which are incurred by you will be made by us or be recoverable by you from us in such circumstances.
• You may also become the subject of police inquiry or security measures or investigation and liable in the event that any offence is committed to criminal prosecution and penalties whether in the India or in any other country having jurisdiction in respect of the alleged activity.

You must fully cooperate with and follow any safety procedures and instructions given by any independent contractor(s) which is running the activities which you do while on tour. It is possible that such independent contractor(s) will require you to sign a waiver form in respect of the activity being carried out.